Can I have a free sample to try before I buy?
We often get requests for free samples and unfortunately cannot afford to send these to everyone! Our smaller guest soaps are available in all our scents and we add an extra little soap with every order.
Which soaps are suitable for sensitive skin?
We would always recommend using an unscented soap for sensitive skins. Our gentle unscented range has had great results and feedback from many happy customers of all ages whose skin has been calmed after using our products. Read the reviews and browse the products in our Soaps for Sensitive Skin collection.
Can you include a gift note with my order?
Yes of course, we would be happy to do so for free, just let us know what you would like it to say at checkout. If you would like your order gift wrapped please tick the gift wrap box next to the product(s) you have chosen.
How do you use a shampoo bar and will it suit my hair?
Hair types are very different but when making the switch from a bottle to a bar we would always recommend you read the advice in our post on Shampoo Bars.
Will you be running any more workshops this year?
We have recently launched a very exciting new workshop package whereby you can purchase a DIY kit which contains everything you need to make soap in the comfort of your own home. Each kit includes a free 1/2 Zoom call with Sophie to talk your through the process and make sure you are comfortable before you start. We are also booking small classes in our new studio close to Okehampton. Please see the Workshops page for more details.
I would like to become a stockist, how do I get more details?
Please email firstname.lastname@example.org with information about your retail outlet and where you are based.
Can we visit you at your studio?
Yes, absolutely, we would love to see you. Please email in advance though so we can make sure someone is there and give you directions.
We have tried contacting you on the phone but no one is answering.
We are very sorry about this but reception is extremely poor at the studio. If you leave a message we will get back to you but it is much quicker to email email@example.com.